Our Philosopy on Export
We take pride in giving our valued export customers the same levels of customer care and service as our UK clients.
We have built close working relationships worldwide and consider it of vital importance that we take the time and effort to understand the specific and sometimes differing needs of our export customers.
How can we help
By giving the same level of customer care and service that our UK clients enjoy. We have built close working relationships worldwide and we understand the specific and sometimes differing needs of our export customers.
Decisions for investment can be driven by completely different criteria in any given country. Sometimes that decision is based on the need to develop new products with new materials, or it may be a lack of local skills that dictates.
We have found that by offering packages tailored to individual needs we can offer the solution that best suits.
We offer consultancy services to decide the best course of action and a plan to help develop your business steadily over a period of time, with regular visits to achieve your goals.
Our commitment includes installation and commissioning of machines and operator training, and we can provide you with spare parts packages, fast track deliveries of consumables, and of course technical advice and support by fax, phone, or e-mail.
Our product specialists work closely with our technical service and export departments so that all aspects are looked after, leaving you free to get on with running the business.
It is our aim to offer the best, not only in terms of machinery and consumables, but also in terms of service. In fact the complete package tailored to your individual requirements.